Refund policy

At Laundor, we want to keep you satisfied with your purchase. We offer replacements only for items that arrive damaged, defective, or incorrect. If you encounter any issues, please contact us within 24 hours of delivery and provide valid proof, such as an unboxing video showing the item being opened. We’ll review your situation and work to resolve it within 5 working days. At Laundor, we’re dedicated to ensuring your satisfaction and will do our best to address any concerns.